NBT Bank Logo
NBT Bank - Please Upgrade Your Browser.

It appears that the version of Internet Explorer you are using to view this site is no longer supported by our enhanced website. At NBT Bank we value your security and strive to deliver the highest quality online experience. To ensure the best and most secure performance we recommend upgrading to the latest version of Internet Explorer, Mozilla Firefox or Google Chrome.

Please visit Microsoft.com, Google.com, or Mozilla.org to download the current version(s).

To directly access an account login page please use the links below:
NBT Online Banker | eStatements | NBT Wealth Connection | NBT 401(k) Daily Services | NBT Remote Deposit | LPL Account View Online

If you have any questions or need any assistance please contact Customer Service at 1-800-NBT-BANK.


Current Loan Customers

We offer a variety of ways to pay your personal loan or line of credit. Click the link below to view them all and choose which works best for you.

LEARN MORE

You’ve been chipping away at your loan and you’re ready to pay it off. You can contact us at 1-800-628-2265 to obtain a payoff quote, and you’ll need to supply the following information:

  • Your Account number

  • Payoff date

  • Where the payoff is going (i.e. attorney, title company)

  • Fax number to where payoff is going

We understand that life can be challenging and we’re here to help. At NBT Bank, we’ll work with you during the down times when you’re unable to make your loan payments. 

For help with your Home Equity Line of Credit payments, please call us at 888-747-0835 or email homeloanhelp@nbtbank.com for customers requiring assistance with payment options.

For help with your Personal Loan payments, please call us at  800-628-2265  option 4, or 607-337-6709  for customers requiring assistance with payment options.

Apply Online

chevron right image Apply Online
Loan Process

chevron right image Learn More
Loan Glossary

chevron right image Glossary


This link will take you from NBT Bank's website to a third-party location that is not controlled by NBT Bank. Please note that this new site may have a different policy on privacy, cookies, data collection and other user issues. NBT Bank does not monitor content on third-party websites and does not endorse and is not responsible for the content, guarantees, privacy policy, security, and products and services that are offered or expressed on them.

Are you sure you want to continue?

Yes No
X